Heart Of The Rockies Gran Fondo FAQ’s
Do all the routes start and finish at the same location?
Yes, all routes start and finish at Kelso Conservation Area, Milton ON (NEW**), but General Parking is At Country Heritage Park
What time does the ride start?
All events start at 9:00am
What are the registration costs?
Rates vary by distance and pricing tier demand. Please click here to learn more.
What is included in my registration?
Please click here to find out what is included with the registration for your distance.
Is the event timed?
Yes. Riders will wear timing chips on their ankle through the duration of the event. Timing chips must be returned at the finish. If your chip is not returned a $50 fee will be applied.
Are there age limits?
All riders under 18 must be accompanied by a legal guardian. The legal guardian must be present to sign the waiver for their minor and must agree to accompany them during the ride.
Are there refunds?
All sales are final. Registered participants who are unable to participate due to external forces may apply to defer their participation to the 2020 event (or other event in our series www.platinumracing.ca by contacting us at support with email title “Chinook Classic Gran Fondo Deferral Request”. Please include your order number. Your request to defer must be submitted by June 1st, 2019 and a $25 deferral fee will apply.
The alternate option to to transfer to another participant.
Can I transfer my event entry to another rider?
Yes. Please contact support with email title “Chinook Classic Gran Fondo Transfer Request”. Please include your order number, your name, and the name and email of the person you would like to transfer to. All transfers will incur a $25 administration fee and must be submitted by June 1st, 2019.
Can I ride a shorter distance than the one for which I registered?
Yes. You can transfer down to a shorter distance without having to pay a transfer fee. On event day, simply enter the start corral for the shorter distance using your existing bike plate.
Can I ride a longer distance than the one for which I registered?
You can upgrade to a longer distance by contacting support and paying the difference in registration fee. During the event, riders registered for shorter distances will not be allowed in the start corrals for longer routes. This will be strictly monitored.
Jersey
When will I get my jersey and what are the deadlines?
Registrants who enter before April 15th will receive a free souvenir jersey. They will be available during race day when you pick up your number.
Charity
If your questions have not been answered with the above, please contact the support team at tom.bamford@platinumracing.ca
Logistics
When will I get my jersey and what are the deadlines?
Registrants who enter before April 15th will receive a free souvenir jersey. They will be available during race day when you pick up your number.